Frequently asked questions

Where can I download the Bersian App?

The Bersian App is available for download on the Apple App Store and Google Play Store. To download, search for "bersian.ai" in your device's app store and follow the on-screen instructions.

Alternatively, you can visit our website's download page and scan the QR code, which will redirect you to the appropriate store for your mobile device.

You may note that Bersian App is also available as a web-application at https://web.bersian.ai

Is the Bersian App free?

Yes, the Bersian App is free to download and use. However, some in-app services may incur additional fees. All applicable charges will be clearly disclosed during the purchase process.

Why do I need to enter my mobile number when registering for the Bersian App?

Upon registration, a One-Time Password (OTP) will be sent to the mobile number you provide. This verifies that the number is genuinely yours and adds an extra layer of security to your account.

Is the Bersian App secure?

Absolutely. Our servers have multiple layers of security protection and firewalls. They undergo regular penetration and vulnerability tests in line with industry best practices.

Will my personal data be shared?

No, we adhere to a strict Privacy Policy and are fully compliant with the Personal Data Protection Act. For more details, you can read our Privacy Policy.

How do I reset my password?

If you've forgotten your password or wish to reset it, click on the "Forgot Password" link on the login page. Follow the on-screen instructions to reset your password. An OTP will be sent to your registered mobile number for verification.

What devices are compatible with the Bersian App?

The Bersian App is compatible with devices that run up to four versions behind the latest operating system. This applies to both iOS and Android devices. For optimal performance, make sure to update your device's operating system.