Privacy Policy

Your privacy matters to us

Introduction

At Bersian Solutions Sdn Bhd (the "Company," "we," "us," or "our"), your privacy is of paramount importance to us. We understand that you trust us with your personal information, and we are committed to safeguarding it. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your data when you interact with our app and services.

Information We Collect

We collect different types of information to provide a tailored experience for our users. The information collected falls under the following categories:

  • Personal Information: This includes your name, mobile number, email address, and any other information you voluntarily provide when signing up for our app.
  • Payment Information:We collect payment details, such as credit card information, when you make transactions through our app.
  • mpasses automatically collected data like your IP address, device type, and activity within our app.

How We Use the Information

We use the collected information for various purposes:

  • Service Provision: To offer you our services in an efficient and personalized manner.
  • Enhancement and Personalization:To continually improve our app and provide you with a customized experience.
  • Communication: To keep you updated about our services, including promotions and updates.
  • Legal and Regulatory Compliance:To adhere to applicable laws and regulations.

Third-Party Sharing

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may also allow selected third parties to use tracking technology, which will enable them to collect data about how you interact with the us over time.

Types of Third Parties We Share With:

  • Analytics Providers: Such as Google Analytics, to help us understand how users engage with our service.
  • Advertising Partners: To display ads that are more relevant to you.
  • Payment Processors: For payment fulfillment when you make a purchase.

How We Protect Your Information

Your security is a top priority for us. To ensure the safety of your information, we employ:

  • Industry-Standard Security Measures: These measures include encryption, firewalls, and secure sockets layer (SSL) technology.
  • Access Control: Only authorized personnel have access to your personal and payment information.

Choices You Have

We believe in empowering our users with choices regarding their data:

  • Account Settings: You can update your personal information and communication preferences at any time in your account settings.
  • Account Deletion: If you wish to discontinue using our services, you have the option to delete your account.

Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time. We will notify you of any significant changes by sending you an email or displaying a notice within our app and website.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy_policy@bersian.ai.